Privacy & Security Policy You should know that

Responsible for the data processing is WARDOW Versandhandel, Poetenweg 52A, 14612 Falkensee, owner manager: Danny Wardow. You will find further details to the responsible person place in the imprint.

Storage and use of personal data

WARDOW.com stores and uses order and personal data including addresses and E-Mail addresses exclusively for carrying out its orders and possible complaints. We use your E-Mail address only for letters containing information on your order and, in case this is in accordance with your wishes, for our own newsletter or for a participation in one of our competitions. As they are highly sensitive, credit card data are not stored at WARDOW.com. This means you have to enter your credit card data afresh for every order, but this is the safest method for you.

Customer data not passed on to third parties

WARDOW.com does not pass your personal data including post address and E-Mail address on to third parties. The only exception to this is the transfer to our service partners, for example DHL or credit card companies, who require the transfer of data for carrying out an order. The amount of data transmitted for this purpose is restricted to what is genuinely required.

Transmitting your personal data

The transmission of your data is protected by WARDOW.com during the order transaction by a secure SSL link. SSL (secure socket layer) is a form of security technology ensuring that all personal data including credit card information is transferred via the Internet securely. The data are coded in such a way that they are only readable for the payment system. Key exchange: RSA 1024 bits; user data coding: RC4 128 bits.

Customer account

We provide you with the possibility of storing your personal data in a password-protected customer account so that when you make your next purchase you do not need to re-input your name and address. The data are then entered automatically to the order form. Via the menu item "Your Account" you have at all times the possibility of deleting your customer account or of changing the password.

Cookies

Our cookies do not contain users' personal information, i.e. we can not find out which user has called up which data. Cookies enable our system to recognise your browser and to offer you services like the storage of your shopping basket between visits of our website. These permanent cookies are stored by us for 60 days. After that they are deleted automatically. However, they can be deleted at any time by the user. Without your explicit permission we shall not link the information in our cookies to your personal data.

We use cookies for particular sessions in order to analyse usage patterns and structures for our website. In this way we are perpetually optimising our website by improving the contents or the personalisation and also for simplifying the usage. These temporary cookies are discarded when a visitor leaves the website and do not remain on your computer.

A cookie is a small data file transferred by us to your computer whenever you surf on our website. A cookie can only contain information that we ourselves send to your computer - it is not possible in this way to read private data. Even if you accept the cookies on our site we do not have access to your personal data, but by using the cookies we can identify your computer. Most web browsers accept cookies automatically. However, you can change your browser settings to prevent this.

Google Analytics web statistics

WARDOW.com uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses so-called cookies that are text files stored on your computer and enable an analysis of your use of the website. The information produced by the cookie on your use of the website (including your IP address) is transferred to a Google server and stored there. Google uses this information to analyse your use of the website and for producing summary reports of WARDOW.com's web site activities. Google will as required transfer this information to third parties inasmuch as this is prescribed by law or inasmuch as third parties will process this data on behalf of Google. However, Google will certainly not link your IP address with other data used by Google. By using the website you automatically declare yourself in agreement with the processing of the data collected by Google in this way and for the purpose described above.

Accessing information on your personal data

You have a right to be informed about which of your data is stored by WARDOW.com and also a right to have it corrected, deleted and access to it barred. If you lose your records regarding an order, we shall be pleased to send you a copy of your order data. Please contact us for this purpose by E-Mail or by telephone or fax.